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“Asshole!”—If Violet Hughes calls you this, she likes you. 100%.

Vi was known for three things—loving her family, chewing gum, and being the life of the party. Vi loved to dance with her stiletto heels and red lipstick. In her younger years, you could find her at a local dance every Saturday night. In fact, this is where she met her husband, Doug. Truth is, she was dating someone else. But Doug apparently swept her off her stilettoed feet, and they were inseparable ever since.

From 1947 to 1949, Vi was the mascot for The Arcade Ladies softball team, winning the Maritime championship in 1947 and 1948. In four years, they won 90 out of 98 games, with a winning streak of 60 games in a row. This is still believed to be unsurpassed in Canadian softball, which landed them in the Nova Scotia Hall of Fame in 1999.

Vi was a stay-at-home mom to her five children until her youngest went to school. In 1971, she left Nova Scotia and uprooted her family to Toronto. She worked as a secretary for De Havilland Aircraft by day, and a supermom by night, driving her kids to and from activities and sporting events. She missed a lot of games because as she always said,

“By the time I dropped the last one off, the first one was ready to be picked up again.”

Vi returned to the Maritimes in 1975, where she worked for the Department of National Defense until she retired in 1992. In their first year back, they decided to build her dream home as a family, next to a quiet little lake in Lower Sackville. Working full-time during the day and until midnight, Vi and Doug, with their kids, finished the home in 1976.

Violet spends her remaining years watching the sunrise and feeding the ducks. She also waits for Doug to put in a pool because she is afraid of the lake critters nibbling on her toes.

Leaving you with her final sentiment: “Thanks for reading, assholes!”


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It’s not surprising that professionals in the caregiving industry care. And when we care, we can also face heavy emotions and a lot of stress. 

According to studies conducted by the Ontario Caregiver Organization, more than half of our colleagues are stressed with overall caregiving management (57%), emotional control (55%), and work-life balance (55%). 65% of caregivers mentioned that they need emotional support, however, only 28% of them actually received any resources.

We have to do more, and provide more to all of our caregivers! Here are some small tasks each institution can do to improve the mental health of everyone involved:

Organize social activities regularly!

Work-life balance is salient, especially in the caregiving field. Social activities not only promote better interactions and communication between caregivers but also improve mental health and reduce stress. For example, comedy shows, balls, and more…whatever it takes to have some fun in your daily/weekly routines!

Provide resilience training!

Caregivers often find it difficult to manage their negative emotions and feelings, and experience depression, burnout, etc., therefore learning how to adapt to stressors is critical for mental wellness. This type of training is used in the military to resolve mental issues like stress, and it should be applied in the medical field as well.

Schedule meditation workshops!

One research done at Stanford University School of Medicine found that people who practice mindfulness meditation show fewer stress-related symptoms and declare that they have a greater sense of control over their health and emotions. So just arrange 15 minutes a day for all employees to meditate, and the return will be impressive!

CareStory is always here, supporting you on your caregiving journey. We hope to continue to deliver empathy, promote workplace wellbeing, and raise mental health awareness in the caregiving industry. Stay with us, we won’t let you down.

REFERENCES:
Well-Being Index
Arizona State University


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Happy Wednesday caregivers! We are accustomed to taking care of others, however, we often put our health on the back burner. Caring for yourself is one of the most important things, but caregivers often forget about it. Start from now, and spend more time on your own fitness, nutrition and other needs! Let’s check some fun wellness activities for caregivers together XD!

Walking Meetings

Make sure you’re not all sitting in a chair during the day. Get up from your chair, take a walk outside and move throughout the day! Some fresh air can help you stimulate your creativity. Set aside 10-15 minutes a day to go for a walk. Trust me, exercise is always helpful.

Meditation Breaks

We know that caregiving is challenging and sometimes, overwhelming, therefore, stress management is crucial for caregivers. Whenever you feel stressed, take a deep breath and then take a ten-minute break for meditation. You can also just close your eyes and implement “no-talk times” during the day. Try it, it can help you de-stress and refocus your energy so that you can become more productive afterwards.

Healthy Recipe Sharing

Healthy eating is just as essential as fitness for maintaining your wellness. But for caregivers, we probably do not have enough time to prepare fancy nutritious meals for ourselves. Find healthy meal recipes that take 10 minutes to prepare. During the lunch break, chat with your colleagues and share your recipes! Could be an avocado egg sandwich, tuna, kale and spinach salad, etc. Discover your creative side and generate some easy healthy meal ideas! 

Have more ideas? Share with us! Please comment below with the caregivers’ wellness activities you have attended or you would like to try! CareStory wants to hear from you!

REFERENCES:
The Atlanta Journal-Constitution
Rise People
Walder Wellness


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Morning administrators! Have you ever found that your colleagues don’t have enough motivation for their work and are less connected to each other, especially during the pandemic? Today, CareStory is going to provide some engagement strategies for your colleagues and caregivers:

Firstly, involve caregivers in decision-making!

As the administrator, your proposed changes will directly impact your caregivers, which may have positive or negative influences. So before you actually implement these changes, please, listen to your colleagues — What feedback do they have? Any better ideas? Give them a voice in how plans are implemented, and make them feel deeply involved! Trust me, they may surprise you with incredible suggestions!

Besides, ask for feedback and improvements!

Regularly send out surveys to your employees; anonymous ones are recommended. Find out what resources they need, what resources you don’t currently provide but would help them develop their competence and confidence, their motivation, and their job satisfaction. You can also schedule one-on-one interviews and connect with your team members. Sample questions can be:

  • What are your recent goals?
  • What is going well so far?
  • Any obstacles or challenges are you currently facing?
  • What else do you expect from the company?
  • How can I better support you?

Keep doing that and show that you really care about them!

Moreover, launch wellness and fitness programs and promote staff well-being!

We all know that caregivers are more likely to experience stress, and the admin staff should help them stay healthy and positive! For instance, providing information about mental health, hosting workshops and webinars on how to regulate negative emotions, offering meditation training, creating peer support groups, etc. But trust me, this will gradually build a positive work culture!

To fuel motivation, one of the most effective ways is to show caregivers they are supported by their CEOs, executive directors, and administrators. Let’s work together! So if you have thoughts or ideas of strategies that can keep caregivers engaged, feel free to share with CareStory below in the comment section!

REFERENCES:
https://www.celltrak.com/blog/10-ways-to-help-home-health-caregivers-feel-connected-as-an-agency-team
https://www.relias.com/blog/refuel-your-caregivers-with-these-engaging-strategies 


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“Never pick a fight with the ocean. The ocean will always win.” 

Doug Hughes loved to cook; his dream was to be a chef in the Navy. When he turned 18, young Doug waited in line for what seemed like hours to apply to be a chef at the Navy Recruit Centre. But when he got to the front, he realized it was a line for deep-sea divers. Doug looked to his right and saw the line for chefs. It was even longer. So—this is the story of Doug Hughes, a deep-sea diver for over 35 years. 

In 1971, Doug left Nova Scotia and moved to Toronto, starting work with the Toronto Bomb Squad Explosive Ordinance Disposal (EOD) and becoming a member of the Experimental Diving Unit. This is where he developed and worked with the hyperbaric chamber to provide treatments for gangrene and diving ailments such as decompression sickness, or in other words, the bends. Yes, he was, for lack of a better word, a guinea pig who voluntarily got the bends hundreds of times to ensure that the hyperbaric chamber provided adequate oxygen therapy treatment. 

As the years went on, Doug felt that although he was friends with the sea, he wanted to be acquainted with the sky, too. He went in for a physical, one of the requirements before becoming a pilot, and they found a large tumor behind his heart. If it wasn’t for his physical, he would have been dead in six months. After open-heart surgery and three months of recovery, Doug was back at sea with a clean bill of health. 

Back at sea

He returned to the Maritimes in 1975, and was coxswain of the HMCS Cormorant from 1981-1986. One day, while the McKay Bridge was being built, Doug and several other divers were using a large vacuum to remove boulders from the ocean floor. Tragically, before his own eyes, one of his friends got caught in the current and was killed after the strength of the vacuum disfigured and dismantled his body. From then, also battling extensive arthritis, he became chief instructor at the Fleet Diving Unit training school and remained in the FDU(A) until his retirement. 

Doug spent his remaining years with his wife Vi on a lake in Lower Sackville, Nova Scotia where they raised their five children. Water, as he said, a friend and foe, surrounded him always. 

Leaving you with his favorite saying;

“See you on the bottom!”

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We are in the caregiving industry, and we know that, at times, negative emotions and feelings can surround us. Burnout, depression, and anxiety—yes, we are experiencing them. When does it end? It’s always a good idea to make hay while the sun shines. Start promoting mental health today and prevent long-term mental illness, with a few small changes.

Do some self-care activities every day!

Lots of people only have self-care activities during weekends. For example, going to the spa, getting a massage, acupuncture, etc. These activities often consume a whole day and sometimes even cost half a paycheck. However, it’s better to actually have daily self-care activities instead of waiting for a day off to “treat yourself.” You can take a 5-minute daily meditation, you can have a daily 15-20 minute video call with your close friends, you can read books and take bubble baths, etc. You can also do any activity you really enjoy! Give yourself at least a few minutes every day to regulate emotions and revel in something restorative :)!

Commit to healthy eating habits!

An article published at Harvard Health Publishing mentioned that eating high-quality foods that contain lots of vitamins, minerals and antioxidants can protect our brains from oxidative stress. We understand that sometimes you are too busy to prepare a healthy meal from scratch for yourself and consume junk food. Try meal-prepping! You can cook several healthy meals with fresh veggies, whole grains and lean protein and store them in your refrigerator. So next time you’re in a pinch, you can just take out a meal, microwave it, and off you go!

Take breaks when you’re exhausted!

Breaks are crucial to preventing burnout. We know that when you’re so busy working on your tasks, stepping outside for a fifteen-minute break and getting some fresh air seems impossible, but you have to do it! Trust us, you need to release your accrued tension when you feel too overwhelmed since breaks can help you become more focused and energized. But if you continue to work when you are exhausted, you will only become less efficient, and that will take you even longer to finish your tasks. If you work with your team, please ensure that everyone can take breaks every 3-4 hours. Cover for each other while they’re on break.

Ignoring your stress is the least effective way to cope with your health issues! Let’s face mental health issues proactively together! Take our advice—we care about you a lot, and we want you to care about yourself as well!

REFERENCES:
RNnetwork
Gebaur Company
Harvard Health Publishing 


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Briefing sessions. We all have them. Usually first thing in the morning. Of course, planning is an integral part of working in a long-term care community, but let’s add a little fun to your briefing sessions.

During your morning briefing sessions, staff has the opportunity to discuss issues, concerns, and expectations. Everyone can share and update information before starting the day. So, how can you make a briefing session more efficient, effective, and fun? 

Are you on the edge of your seat yet? Good.

Let’s go through the CareStory approved checklist together:

  1. Ice-Breaker! — We know time is of the essence in a long-term care community, but a quick ice-breaker will help to ground the team and get everyone focused. Maybe a quick movie recommendation or an opportunity to share a story.
  2. Team Members and Their Roles — We have a lot of colleagues. Sometimes we are on the same team, sometimes we are not. We should always check in to see who is on the current team and what his/her specific role is.
  3. Shared Goals — Always discuss what the team should achieve before working. All team members need to understand, agree with, and work on the same goals so that you can ensure that everyone’s contribution adds up to the maximum value!
  4. Agreed Workload — Make sure all team members identify the tasks they need to achieve, their responsibilities for the day, and their hours of work (including shifts). Work Breakdown Structure Diagrams, Task sheets, and Gantt Charts are some great team management tools!
  5. Team Building Exercises — End the meeting with a quick team-building exercise (for example, dance part or cheer) that gets everyone up and moving and brings high energy out on the floor.

Want to know more long-term care Teamwork and Communication tips? Keep following CareStory; we will not let you down!

REFERENCES:
https://www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
https://www.iadvanceseniorcare.com/12-steps-to-qapi-step-2-teamwork/ 


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Happy Monday! It’s Senior Story time again!

Rain or shine, snow or sleet, if you were inside, Mary Shute told you to “get out”. I don’t blame her—she had 11 children.

Born and raised in Halifax, Nova Scotia, Mary was the glue that held her entire family together, catering to her husband, Ralph, first. She made sure that he came home to fresh, hot food and busy kids, after a long day’s work.

Had a sweet tooth? No problem. You’ll get your fix anywhere in the house, with numerous selections of Robertson’s Candy, popular in the Maritimes around Christmas, such as chicken bones, ribbon candy, and clear-toy suckers, displayed beautifully in crystal bowls.

Every year on Pancake Day, also known as Shrove Tuesday, Mary would fry you up some delicious pancakes stuffed with coins (wrapped in wax paper) to sponsor your trip to the local convenience store in search of penny candy.

At Christmas, she would stuff her husband’s woolen socks with fruit, nuts, and candy for each child’s stocking, and hand you the Sears catalog to choose one, yes one, toy.

Mary was kind, and giving (what she was able to give) and was very much stubborn… in all the best ways. One year, her son and daughter-in-law gave her a scratch ticket inside her birthday card, and she won $500. She thought it was only fair to split the winnings with them, as they were the ones who purchased the ticket for her.

Mary was dependable, protective, and family-oriented: a woman who got things done.

She spent a number of years after Ralph’s retirement at their lakeside cottage, before her battle with Alzheimer’s. Rumor has it, she’s currently telling other seniors at the nursing home to go out and play.


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Do you ever feel guilty that you’re not doing enough for the seniors you need to care for? Maybe (and by maybe, we mean definitely), you also feel that there aren’t enough hours in the day? Yeah, us too.

The Guilt

We’re in the caregiving industry; we try our best to take care of our seniors. However, sometimes, it just doesn’t work out the way we want it to. Unfortunately, sometimes, the seniors we care for may get worse, and we attribute that to things we coulda shoulda woulda done.

Just so you know, you’re doing amazing.

Letting Go of Said Guilt

Just so you also know, guilt is an insidious feeling that can make you even more stressed! It’s time to release it. Here’s how:

  • First, recognize the guilt. It’s common for caregivers to feel guilt. Acknowledge it and send it some love. It’s just here to remind you that you’re a good person.
  • Next, accept that we have imperfections. All people make mistakes, even professionals. Recognize your strengths instead of fully focusing on your weaknesses. Not good at handling emotional issues? That’s ok! You probably excel at the physical aspects of caregiving!
  • After acceptance, understand that you are making the best decision for the seniors you care for. You are skilled, experienced and professional! Trust yourself as much as the seniors and their family members trust you, and remember, you are doing the best you can with the resources you have.
  • And finally, and maybe most importantly, reach out for support. Don’t be hesitant to seek out caregiver support resources to address your feelings of guilt. Caregivers need care as well.

Remember that you have many positive accomplishments! Think about all the incredible achievements that you have done and all the barriers you have overcome. You’re fantabulous :)!

REFERENCES:
https://caregiver.com/articles/dealing-caregiver-guilt/#:~:text=Talk%20to%20a%20professional%20if,and%20the%20help%20is%20available
https://dailycaring.com/7-ways-of-dealing-with-caregiver-guilt-that-improve-health/
https://caregiver.com/downloads/228/download/50100764_web.jpg?cb=f0b7f624f03ab72e18180c3870ade2ed 


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What is the most important element of successful teamwork in long-term care communities? The answer, although obvious, is easier said than done—Communication.

Teamwork Training

According to the AHRQ (Agency for Healthcare Research and Quality), effective communication is CRITICAL for efficient teamwork. Furthermore, research conducted by Salas E & Frush K. (2012) notes that developing communication skills for the purpose of teamwork can improve resident safety in long-term care communities. Therefore, teamwork training is well worth the effort!

In fact, teamwork training is not that complicated. Even a little shift in technique can make a huge impact!

The SBAR Technique

The SBAR technique (Situation, Background, Assessment, Recommendation) is a structured form of communication for healthcare professionals to discuss a resident’s condition. Consequently, the SBAR technique has been successfully applied in many different healthcare settings, which not only improves team communication, but also improves resident safety. 

When you need to communicate with another team member, consider framing the conversation in the following format:

First things first, you want to identify yourself. Then, you will begin with the Situation by stating the problem. What is happening with the resident? Next you will communicate the clinical and personal (yes, personal) Background of the resident. Give pertinent information related to the situation. After that, you will provide your Assessment of the situation. What do you think the problem is? Finally, make your Recommendation. What action would you recommend? Describe what the resident needs and what you want. Also, make sure that you are speaking clearly and concisely. That way, it will prevent miscommunications and misinterpretations.

Below, you will see an example of how to properly use the SBAR technique to communicate information in long-term care communities. 

Practice communicating in the SBAR technique with your team, and watch team communication challenges quickly dissolve!

RESOURCES:
https://www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
https://eklavyaparv.com/content/communication-skills/400-nursing-notes-and-sbar-technique



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    Contact us


    Call us

    1-647-243-2981


    Visit us anytime

    294 College Street, Toronto, ON, Canada


    Send us an email

    info@emersewell.com



    Subscribe


    Sign up for Medicare newsletter to receive all the news offers and discounts.




      Social networks


      Facebook

      www.facebook.com/carestory_ca


      Twitter

      #CareStory_ca


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      Copyright by Emersewell Inc. 2020. All rights reserved.



      Copyright by Emersewell Inc. 2020. All rights reserved.